Shipping Policy

Last Updated:15/03/2025

 

At Smart HairBrush, we aim to provide fast, reliable, and affordable shipping to our customers. Please review our shipping policy below for details on processing times, delivery options, and costs.

 

Processing & Handling

Orders are typically processed within 2-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

 

Processing times may be longer during peak seasons or due to unforeseen delays. 

 

Methods & Delivery Time

 

Customers are responsible for any customs duties, taxes, or import fees. You will receive a tracking number via email once your order is shipped. Please allow 24 hours for tracking updates to appear in the system. Lost, Delayed, or Damaged ShipmentsIf your package is lost or delayed, please contact us at Orderenquiries@smarthairbrush.com.

 

If your item arrives damaged, report the issue within 14 days of delivery for a resolution.